EA USA is pleased to be leading a webinar, hosted by Minnesota Life, that will review the growing threat of medical identity theft. The free webinar, “Medical Identity Theft: A Runaway Train?” will be held Wednesday, June 22, 2011 from 1:00 to 2:00 pm eastern time. As part of its health care reform priorities, the Obama Administration has championed the creation of electronic medical records. But as health technology grows, so does the risk of medical identity theft, which at 11 percent of all identity theft cases is the fastest growing type of ... Read More

Tips on Keeping Your Identity Secure While Filing Online From Home or on the Road According to the Internal Revenue Service, 99 million tax returns were e-filed — and 35 percent of taxpayers prepared and e-filed their federal tax returns themselves. As with any online activity, it’s important for Americans to be vigilant in keeping their personal information secure. Europ Assistance USA, a provider of identity theft resolution and online data protection services, reminds Americans to pay close attention as they prepare and file their ... Read More

For the coming decade, the Europ Assistance Group has committed to making Care Services, and more generally personalized assistance services the prime focus of our strategy. We aim to make life easier and safer for our customers in their day-to-day lives and during life’s unexpected events. As part of this strategy, EA USA’s parent company, the Europ Assistance Group, today begins rolling out its 5-year re-branding strategy with a new tagline, “You Live We Care.” This new branding signature is an integral part of the Europ Assistance ... Read More

Service Offers Customers Extra Protection and Dealers Recurring Revenue Opportunity Micro Key Solutions, a leading provider of world-class software solutions for the security alarm industry, and Europ Assistance USA (EA USA), provider of immediate support and assistance to individuals in times of emergency and distress, announced the companies will provide EA USA’s comprehensive identity theft protection product to Micro Key’s Millennium Series™ users. According to a study conducted this year by Javelin Strategy & Research, identity theft ... Read More

Our parent company, the Europ Assistance Group, shared this week the results of its 4th annual survey on the perception of healthcare across 7 different countries – with the US included for the first time. Given recent developments around healthcare reform in the US, this survey is interesting in that it compares how Americans see healthcare compared to Europeans. The overall takeaway from the survey is that Americans and Europeans alike have more confidence in the quality of their healthcare systems than in how they are organized. Both groups are ... Read More

Our parent company, Europ Assistance Group (EA), recently committed support for the MASSIVEGOOD campaign launched by the Millennium Foundation, a non-profit organization that works to ensure a wider source of funds needed to promote personal health in developing countries. MASSIVEGOOD allows travelers to make their trips meaningful by making small donations of around $2 each time they purchase a plane ticket, book a hotel or rent a car online from certain travel agencies and online booking platforms, such as Travelocity and Accor Hotel. The funds ... Read More

Over the weekend, the Washington, DC area was hit by one of the largest snowstorms in recorded history, with totals ranging from 28-32” across the region. EA USA, part of the Europ Assistance Group, remains open and operational throughout this situation, handling more than 3,000 incoming calls and more than 1,200 cases over the past week. To ensure uninterrupted service to customers, we implemented our Business Continuity Plan including distribution of “EA Ready” go-packs that enabled our assistance coordinators to remotely assist customers and ... Read More

Another post in our series on EA USA’s Haiti earthquake assistance efforts from our team on the ground in the Dominican Republic. Following is an account from Christina Graves, an EA USA Logistics Coordinator. With a whirlwind of activity, I arrived at Reagan National Airport early Sunday morning. The final decision to send my team to the Dominican Republic and assist in processing an undisclosed number of our American clients into the US after their evacuation from the aftermath of the Haitian earthquake had been made quickly and created the expected ... Read More

Day 3 in our series on EA USA’s Haiti earthquake assistance efforts from our team on the ground in the Dominican Republic. Following is an account from Richard Knight, our head of Emergency Logistics. A strong aftershock hit west of Port-au-Prince at 6am and it is unknown at this time how much further damage has been caused. What is clear is that some of the foreign nationals who decided to stay after the first quake are, understandably, reconsidering their decision. The knock-on effect to this is that today we have had a stream of requests from ... Read More

Day 2 in our series on EA USA’s Haiti earthquake assistance efforts from our team on the ground in the Dominican Republic. Following is an account from Richard Knight, our head of Emergency Logistics. To say that it has been a busy day would be an understatement.  The sheer amount of communications going backwards and forwards between the teams in Santa Domingo and rescue teams already in location, on route to location and on route from other countries has been staggering. Currently there is a buzz around town that a major airlift operations will ... Read More