We here at Europ Assistance USA often travel to Paris to visit the headquarters of the Europ Assistance Group. Some of our employees could write their own book on advice when traveling to France, Europe and other places across the world, but most of us rarely or ever visit countries outside of North America. What documents do you need? Do you need any vaccinations? What about medical requirements or other key information? Our partner brand, Netglobers, has an iPhone app that is basically a “Swiss Army Knife of travel apps” that provides all ... Read More

EA USA is pleased to be leading a webinar, hosted by Minnesota Life, that will review the growing threat of medical identity theft. The free webinar, “Medical Identity Theft: A Runaway Train?” will be held Wednesday, June 22, 2011 from 1:00 to 2:00 pm eastern time. As part of its health care reform priorities, the Obama Administration has championed the creation of electronic medical records. But as health technology grows, so does the risk of medical identity theft, which at 11 percent of all identity theft cases is the fastest growing type of ... Read More

We are now several days into the aftermath of the earthquake and tsunami that hit Japan. The scene on the ground remains chaotic with the added concern of radiation spreading from the Fukushima Daiichi Nuclear Power Plant. At least 6,405 people are confirmed dead, with more than 2,400 injured. More than 100,000 buildings in the region were damaged, if not destroyed, leaving about 380,000 people seeking shelter. EA USA currently has 144 open cases involving 521 individuals. We are actively coordinating our efforts to help members seeking assistance, many ... Read More

In the aftermath of the earthquake and tsunami that struck Japan, Europ Assistance USA continues to coordinate efforts with clients and our global network of medical, logistical and security resources. We remain ready and equipped to handle calls from members seeking assistance.

EA USA is currently managing cases involving approximately 217 customers, many of whom were moved from the affected zones to a safer location in Japan with several others evacuated from Japan via commercial airline on regularly-scheduled flights. To-date there are no ... Read More

A severe 8.8 magnitude earthquake struck off the Japanese coast on March 11th resulting in major damage to the country’s infrastructure. Its epicenter was 373 kilometers (231 miles) from Tokyo. All major modes of transportation have been halted due to massive damage and flooding. Additionally, aftershocks between 5.6 and 7.1 magnitudes are continuing. The Pacific Tsunami Warning Center has issued tsunami warnings for large areas of the Pacific Rim. Japan’s meteorological agency has issued its top-level evacuation alerts for the entire Japanese ... Read More

For the coming decade, the Europ Assistance Group has committed to making Care Services, and more generally personalized assistance services the prime focus of our strategy. We aim to make life easier and safer for our customers in their day-to-day lives and during life’s unexpected events. As part of this strategy, EA USA’s parent company, the Europ Assistance Group, today begins rolling out its 5-year re-branding strategy with a new tagline, “You Live We Care.” This new branding signature is an integral part of the Europ Assistance ... Read More