Customer Testimonials
"I would like to pass on a note to everyone that is employed by your company - Everything they do and say touches a person's life. The work they accomplish day in and out saves lives and families, and they should be proud of what they do, as it really is such a tremendously important job. Without the services of [Europ Assistance USA], I really don't think my mother would be here today."
"Just a quick note to thank you for your fantastic service during my son’s ordeal last week. You were so kind and thoughtful, no matter what I asked for! I’m still amazed at the quality of your service. I don’t see this every day!"
"I'm so thankful to you for all the help you gave my family during such a very stressful time for them and me. "
"I am truly grateful for the wonderful service and support I received in my time of need. Everyone has been amazing!"
"I would like to express my deep gratitude to each one of you for your timely help, concern and financial assistance during my illness."
"I am writing in regards to an employee I spoke with while I was away on vacation... [Your employee] provided such excellent service. He dealth with all my questions and brought my mind to ease. His follow up later that week during my vacation again demonstrated what wonderful service I received. Getting sick in a foreign country is always a scary thing, but through speaking with [him] I felt better. Thanks again!!!"
"My family and I would like to take the opportunity to thank you for all the assistance your company has provided me with. The service and treatment I have received has been a beneficial contribution to the recovery of my ailments. I am eternally grateful that I am under the care of such an efficient and reliable company.
Sincerely,"
"This has been the best customer service we have ever received. The staff was courteous and efficient. I am recommending this insurance to all of our RV friends. Thank you all."
"Hi, I wanted to thank your team for help I got from you arranging my my daughter's visit to a doctor in Poland, getting her necessary prescriptions/medication and at the same time providing me with information I needed regarding the cost of all services. Although Europ Assistance USA is one of my company's benefit I never used your service before. I was pleasantly surprised to see how efficient you were arranging everything for us in about 24 hours. Thank you again, it was a pleasure to deal with you."
"To all associates of Europ Assistance USA Services! Words cannot express the gratitude we feel for all you did to help us to bring our son home to Vancouver from Zadar, Croatia. He is doing better and better every day since we came home Special thanks to your doctors."
"Dear Sirs,
We would be remiss if we did not thank you and compliment you for the most professional service given us in arranging for my husband's and my return from Germany to the U.S. following his recent stroke in Germany. Your quick reply after being notified of my husband's physical problem and your ongoing contact with me to keep me informed as to your plans was most appreciated.
The nurse's arrival the day before we left to return home put us at ease and made the entire return trip very personal. She had everything under control and was, indeed, a most helpful person. Again we thank you for a most comfortable and stressless return trip home.
Sincerely,"
