Identity Theft Resolution - For Financial Institutions
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A Serious Threat to Cardholder Loyalty and Satisfaction
With public concern focused on identity theft, financial institutions face a crisis of consumer confidence in credit card usage. Cardholders realize that even the most advanced security features and strictest discretion with their personal information cannot guarantee their safety. Financial institutions frequently insure a cardholder's financial losses in the event of identity theft, but today's consumers are looking for protection from the long-term after-affects of this crime.
Relieve Victimized Cardholders from Tedious Hours of Damage Control
Europ Assistance USA provides a first-class service of extensive scope that addresses the overlooked burden of identity theft: the considerable time and effort required to undo the damage, which can span as much as 300 hours per incident.
Europ Assistance USA steps in as the victim's advocate, taking care of all necessary administrative tasks on the victim's behalf - including phone calls to credit agencies and aid with filing police reports and legal paperwork - to rectify the situation promptly and completely. Let Europ Assistance USA enhance your cardholders' experience with your company by providing a welcome resource when they are feeling most vulnerable.
How Europ Assistance USA Helps Identity Theft Victims:
- Comprehensive assistance with reporting the fraudulent activity to all involved creditors and appropriate law enforcement authorities.
- Immediate requests for cancellation and replacement of compromised credit and charge cards.
- Notifications sent to all three major credit-reporting agencies with requests for free credit reports and placement of an alert on the victim's records.
- Special response to identity theft while the victim is traveling, including translation services and emergency cash advances.
- Access to identity theft avoidance education and emotional trauma counseling for victims.
- Advice and support for follow-up and legal recourse when creditors are uncooperative in removing fraudulent entries from credit reports.
- Access to credit monitoring to remain vigilant against additional theft.
