Go Beyond Traditional Duty of Care Programs
Asterisk provides companies with the knowledge and experience to respond to the risks of international business travel. For our clients, care is neither a duty or an obligation. It’s an engine for success. Asterisk goes beyond traditional duty of care solutions. We are driven by the desire to help you convert risk into reward by providing travel risk management solutions that reflect your need for simplicity, accountability and scalability.
Fortune 500 Sized Opportunity for All
We firmly believe that whether your company has 20 travelers or 20,000, your travel risk management program should reflect the unique needs of your company and be developed with consideration for your global activity, risk profile, corporate culture and the resources you have available to manage your traveling population. Asterisk is a suite of travel risk management solutions that can be tailored to meet your business needs and activities – whether you are Fortune 500 or on your way there.
What Sets Asterisk Apart
- Dedicated phone numbers and protocols tailored to your business needs. Unlike other providers, your travelers call a 24/7 hotline dedicated solely to your organization and are assisted based on the protocols you determine. This results in more timely and accurate case handling, an improved service experience and detailed activity reporting for an overall better managed travel risk program.
- Integration with your insurance carriers helps drive a more holistic and coordinated approach to managing your travel risk. Recognizing that your organization may have insurance policies that include assistance services, we can develop procedures to coordinate with your insurance carriers. This allows you to realize the value of these policies, potentially contain costs and reduce traveler confusion and internal burden for your program administrators – while also giving you greater program control.
- Award-winning customer service means you can rest assured knowing your travelers will be taken care of in their time of need. Our assistance centers have been the recipient of multiple Stevie® customer service awards. From the beginning of a case until we have ensured the safe return of your travelers, providing compassionate, accurate and timely assistance is at the heart of our service.